Effective Date: 01 November, 2025
At Autolyte Car Audio, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our site, you consent to the practices described below.
1. Information We Collect
Personal Information
We collect the information necessary to process orders and provide a smooth customer experience, including:
- Contact details: name, email address, phone number.
- Order information: billing and shipping addresses, payment details (processed by our payment provider).
- Account credentials: username, password, and related account settings (if you register).
Non-Personal Information
We also collect non-identifying information to improve the site and services:
- Usage data: IP address, browser type, pages visited, session duration, and technical data.
- Cookies & tracking technologies: used to remember preferences, analyze traffic, and enhance functionality.
2. How We Use Your Information
We use the information we collect for these purposes:
- Order Processing: confirm, prepare, ship, and manage your purchases.
- Customer Support: respond to inquiries, process returns, and provide product help.
- Service Improvement: analyze usage to improve site performance, product offerings, and user experience.
- Marketing & Communication: send product updates, offers, or newsletters (you can unsubscribe anytime).
- Legal & Safety: comply with legal obligations and protect our rights, property, or safety.
3. Sharing of Information
We do not sell your personal data. We share information only when necessary:
- Service Providers: trusted third parties (payment processors, shipping partners, hosting, and analytics providers) who help deliver our services.
- Legal Requirements: when required by law, to respond to legal processes, or to protect rights and safety.
- Business Transfers: in connection with a merger, sale, or asset transfer (data would be transferred under confidentiality).
All partners are contractually obligated to protect your data and use it only for the agreed purposes.
4. Data Security
We employ reasonable industry-standard technical and organizational measures (encryption, secure servers, access controls) to protect your information. However, no system is completely secure; we cannot guarantee absolute protection.
Your responsibility: keep account credentials private and notify us immediately if you suspect unauthorized access.
5. Your Rights & Choices
- Access & Update: You may review, correct, or update your account information by logging into your account or contacting us.
- Deletion & Portability: Where applicable by law, you can request deletion or a copy of your personal data.
- Marketing Opt-Out: Unsubscribe from marketing emails using the link in our messages or by contacting us.
- Cookies: You can control or disable cookies via your browser settings; however, some site features may not function properly if cookies are disabled.
If you are in a jurisdiction with specific privacy laws (for example, the EU), you may have additional rights. Contact us for details and to exercise those rights.
6. Children’s Privacy
Autolyte Car Audio does not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will promptly delete it. If you believe we may have collected information about a child, contact us.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site after updates constitutes acceptance of the revised policy.
8. Contact Us
For questions, concerns, or privacy-related requests, please contact us at:
📧 Email: support@autolytecaraudio.com